What type of training is required for employees handling hazardous materials?

The correct answer emphasizes the necessity of specialized hazardous materials management training for employees who handle such substances. This training is critical because it equips workers with the knowledge and skills required to safely manage hazardous materials, ensuring compliance with regulations and protecting both people and the environment.

Hazardous materials management training typically covers various aspects, including understanding the characteristics of hazardous materials, proper handling and storage techniques, emergency response procedures, and regulatory requirements. This knowledge is essential to prevent accidents, minimize risks, and ensure that employees can respond appropriately in the event of a spill or other hazardous situation.

Other training options listed do not address the specific needs associated with handling hazardous materials. For instance, basic customer service training and sales training are focused on improving interpersonal skills and sales techniques, which do not provide the necessary information about safety protocols and regulatory compliance related to hazardous materials. General workplace safety training, while important, may not delve into the specific protocols for hazardous materials that are critical for the safety of employees working with these substances.